Livestream Troubleshooting


If you are experiencing video issues, try closing your browser window or restarting your device. Then, join the livestream again. Restarting or closing and reopening your browser is always a good first step to solving issues.


Check device volume as well as player volume. The player volume is found on the screen in the bottom right corner. In the below screenshot, the volume is at 0%. Click or tap and drag the volume to the right to increase it.